Role
Senior User Experience Designer
Client
Lynn Lynn Blackman & Manitsky (LLBM) is a Vermont law firm that serves businesses, entrepreneurs, private and public educational institutions, municipalities, employers, and individuals.
Goal
LLBM approached Scout Digital for a brand and website overhaul.
Studio
Completed in collaboration with the studio, Scout Digital.
With multiple internal stakeholders at play, listening to and understanding the client’s needs was paramount.
I was tapped at the prototype phase, after the Director of Product had produced wireframes.
I created a high-fidelity design of the interface. Prototyping in Figma to test the functionality of the design.
I conducted small usability tests on the prototype to gather feedback from users. This stage helped to identify any usability issues and areas for improvement.
Based on the feedback, I refined the design to improve the user experience.
Reviewing video footage, client interviews, and user journey documentation, I went further than applying the brand, adding useful interactions and hover-states to delight the user and improve their understanding of the value that Lynn Lynn Blackman & Manitsky has to offer.
